Garbage Reminder – April 18

Good evening Little Rocky Run,

This is just a reminder that trash and recycling in single-family homes will be picked up tomorrow, April 19.

Garbage Update – April 17

Good News: We have just received a notice from ADS about trash/recycling in single-family homes for tomorrow, April 18!!

Bad News: Trash and Recycling has been postponed until Friday, April 19.
(As of 10:51 A.M. on Wednesday, we have not received any notice regarding townhome pick-up on Friday)

Yard Waste Pick-Up is still scheduled for Saturdays for the foreseeable future.

Trash Update #2 – April 16

EVERYONE knows that the ADS service is absolutely unacceptable. The LRR Board of Trustees conducted a Special Meeting on Friday, April 12 to address the issue. Legal counsel has been engaged. Specific details regarding the contract are not made public due to the possibility of compromising negotiations. All alternatives are on the table. The Board is working hard to make the best decision for the Little Rocky Run Community.

The HOA office is responding to the ADS notifications as quickly as possible. ADS WILL NOT provide a schedule until the day of service as they claim to base their decisions on the daily workforce available. Additionally, the ADS boilerplate emails do not always address all of the Little Rocky Run homes impacted. For example, today’s email from ADS addressed the TH pickups but not the rescheduled single-family (SF) trash pickup. We wanted to confirm that SF trash would be picked up today before posting or sending the mass email in an effort to provide correct information and minimize the number of emails sent. We are trying!!

If you have any specific questions or would like to discuss the issue further, please feel free to contact the Community Manager, Terri Slater, directly at 703-830-0411 or manager@littlerockyrunhoa.org.

LRR Trash Update – April 16

We received the following note from ADS this morning at 8:24 am.

LRR Townhouses  – TRASH AND RECYCLE SERVICE DELAY!!!

Due to circumstances beyond our control stemming from a field staffing shortage, the scheduled TRASH AND RECYCLE for today, TUESDAY, APRIL 16, 2019 has been delayed until tomorrow, WEDNESDAY, APRIL 17, 2019.  Please leave items out for collection.

We apologize for any inconvenience.

 

We were able to confirm that Single Family trash will be picked up today.  Please know that the Association is actively pursuing a resolution to the unacceptable level of service.

Thank you for your patience.

The Little Rocky Run Management Team

Trash Pick-Up Update – April 15

We received a notice from ADS at 8:50 A.M. stating that trash in single-family homes will NOT be picked up today, April 15 and moved to tomorrow, April 16. 
 
We are attempting to confirm if recycling will also be delayed.
 
We will keep you posted with new information.